Protecting your right to privacy

We are very aware of our customer’s rights under the requirements of the Privacy Act 1988. At Goodscore.com, we are very committed to protecting customer information and in providing a safe and secure on-line ordering system. Our on-line ordering system is designed to gather information about our customers, enabling us to provide our customers with an efficient and satisfying e-commerce experience.

Security of your private details

Once you have registered on the Goodscore.com web site, your personal details and other highly confidential information are only transmitted via 128-bit SSL and only stored in an encrypted format within a Secure socket layer protected directory on our server which in turn resides behind a firewall.  We collect your contact information (name, address, e-mail address, and phone numbers) and financial information (credit card details), to process your order. This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. Goodscore.com will only use this information to complete a customer order, or to communicate with the customer to discuss associated problems or delays concerning their order(s). We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the carrier that delivers your order.

Credit Card Information

Your credit card details are used for the purpose of payment of your order by Goodscore.com. We will at no time disclose this information for any other purpose, than to use these details for the payment of a customer order. The customer gives us their authority to use these details for payment of their orders by using this web-site or by submitting them through facsimile. All credit card details are encrypted during on-line data transfer using Secure Sockets Layer (SSL) technology. Credit card details are not stored in our database/servers. Credit card details will be destroyed after each transaction and customers must submit the credit card details each time you place an order.

Cookies

A "cookie" is a packet of information that allows the Goodscore.com server (the computer that houses our web site) to identify and interact more effectively with your computer. Our web server uses cookies if the customer’s browser allows. The cookie is only used for shopping session purpose and is not used for collecting individual details. When you access our web site, we send you a "temporary cookie" that gives you a unique identification number. A different identification number is sent each time you use our web site. Our cookie allows us to keep track of the pages you have accessed while visiting our web site. It also allows you to page back and forwards through our web site and return to pages you have already visited without having to bother about logging in again. You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browsers instructions or help screens to learn more about these functions. Privacy Information You can obtain further general information about privacy protection from the Office of the Federal Privacy Commissioner by:

• calling their Privacy Hotline on 1300-363-992,
• or visiting their web site at www.privacy.gov.au,
• or by writing to:
  The Federal Privacy Commissioner
  GPO Box 5218
  Sydney NSW 1042